Field Service Technician

Field Service Technician at Next Door & Window

Experience

2-5 years’ experience in a window and door installation or service environment

Reports To

Service Manager

General Responsibility

Field Service work to repair,  install, and provide customer service for window and door issues.

Time Requirement

40 hours per week with potential for overtime, availability Monday thru Friday and infrequent Saturdays

Key Tasks and Responsibilities

  • Field Service repair of customer window and door issues.
  • Identify product and repair parts needed to correct customer concerns
  • Adjust doors and windows for proper operation
  • Paint and stain touch-ups as required
  • Casing and trim installation

Skills and Attributes

  • An eye for detail, accuracy is imperative
  • Able to meet deadlines
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Ability to be an effective team member and display initiative
  • Excellent service skills to satisfy customer concerns
  • Mechanical aptitude to diagnose and problem solve

 

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